Pay Your Rent

Paying your rent regularly and in advance is an important part of the agreement you sign when you become a council tenant.

We send all our tenants a rent statement every three months setting out:

  • what rent you have been charged
  • the payments you have madeĀ 
  • any Housing Benefit you have received.

Any other money you may owe for housing is included in a rent sub-account which is attached to your quarterly statement.

Paying Your Rent

You must pay your rent every week for the week ahead. You can pay your rent monthly for the month ahead by direct debit or standing order. There are a number of ways you can pay your rent:

Direct Debit and Standing Order

Set up a direct debit to pay your rent from your bank account automatically every month or week or print off and complete a standing order form and take it to your bank


pay your rent and check your balance

Internet Banking

you will need to quote your full 10-digit rent account number. Our bank details are:

Name of account: London Borough of Newham Income Account

Name of bank: Lloyds TSB

Sort Code: 30-00-02

Account Number: 00879113

By Phone

using a debit or credit card. Telephone 020 8430 2000. You will need to have your rent account number to hand.

Allpay Card

if you have been sent an Allpay card, you can pay your rent in cash at your local post office or any outlet that accepts Allpay or PayPoint payments.

Request a new Allpay card by email or telephone 020 3373 4644

By Post

you can send a cheque or postal order made payable to London Borough of Newham to:

Housing Income and Collection Team
320 Stratford High Street
E15 1EP

Write your payment reference number on the back of the cheque.

Direct From Your Pay

If you work for us or have retired from a job with us, you can pay your rent directly from your salary or pension. If you would like more information please telephone 020 8430 2000.